Job Opportunities | Image Skincare

 

IMAGE Skincare is not only an exciting, innovative skin care line but is also an exciting place to work. We have positions available throughout the US and within our corporate office located in Palm Beach, FL.

Prepare to be SKINspired! Image Skincare is currently seeking new team members to join the fastest growing skincare brand in the industry. If you’re a high-energy, ambitious leader in your profession, we want to speak with you! Our Philosophy is simple. Image Now. Age later™.

Image Skincare is an evidence-based clinical skin care company, providing professional skincare products and effective skincare solutions in over 50 countries worldwide. The most innovative brand in the industry, Image Skincare consistently produces the latest anti-aging, balancing, hydrating, and illuminating technologies to further our mission of helping the world to Age Later™.

Inside Sales Representative

Job purpose

The Inside Territory Account Sales Representative is responsible for being the main point of contact for all accounts that are currently without a local representative. The Inside Territory Account Sales Representative must handle incoming calls for their territories, ensure accounts are meeting sales quotas, provide educational support to assigned accounts and be able to communicate accounts needs to management.

Duties and Responsibilities :

  • Meet assigned territory sales goals per month by opening new accounts
  • Communicate account information to local territory managers when account is created
  • Schedule trainings with the assistance of Educators
  • Host and instruct launch webinars
  • Adhere to all policies regarding product buy back processes
  • Maintain a positive and professional attitude
  • Handle customer inquiries in accordance with company policy
  • Complete all work according to deadlines assigned by management

Requirements:

  • Must be Licensed Esthetician
  • 3 years of Internal Corporate Sales Experience
  • Proven Track Record of Increasing Sales Volume

Apply Now

 

Director of Regulatory Affairs & Quality Assurance

Job purpose

The Director of Regulatory Affairs & Quality Assurance provides a high-profile opportunity to design and lead the implementation of a comprehensive regulatory and quality assurance strategy for Image Skincare’s products on a global basis. The Director will work closely with product development, marketing, supply chain, operations, and international distributors as well as third-party vendors, and will be responsible for building and supervising the Quality and Regulatory support staff. The Director will contribute and implement industry best practices and is accountable for regulatory compliance, as well as hands-on management of technical and operational aspects related to regulatory activities. The Director will also oversee Quality Assurance processes to ensure overall client satisfaction with products

Duties and responsibilities

  • Develop, present and implement a comprehensive regulatory and quality strategy
  • Design and implement a database to comprehensively track and archive quality incidents
  • Plan, organize and prepare regulatory filings for submissions to regulatory agencies globally as required
  • Drive quality assurance investigations as well as improvement initiatives and efforts
  • Lead all domestic and international regulatory compliance efforts
  • Develop actionable solutions for regulatory labeling and quality requirements
  • Facilitate and lead interactions with regulatory agencies and external advisors
  • Review and approve all marketing collateral
  • Manage third-party providers of clinical and safety testing
  • Audit and address quality and regulatory concerns with existing and prospective third-party manufacturers
  • Develop, implement and track relevant KPIs to drive performance improvements
  • Contribute regulatory and quality input/guidance on product development plans
  • Build, motivate and oversee the work of a team of internal staff as well as regulatory consultants, advisors and vendors
  • Establish appropriate risk-based solutions that account for regulatory requirements and develop alternative courses of action, including anticipation of regulatory responses through contingency planning
  • Work to integrate regulatory requirements and expectations throughout the organization
  • Review changes in domestic and international laws, regulations and regulatory guidelines to assess impact and make recommendations to ensure compliances
  • Establish, organize and oversee the maintenance of quality and regulatory records and files
  • Develop and implement a comprehensive set of standard operating procedures

Qualifications

  • Bachelor’s degree
  • 15+ years’ experience in regulatory affairs
  • 10+ years supervisory experience
  • International regulatory experience in pharmaceuticals or consumer products required
  • Work experience in skincare and/or cosmetics industry strongly preferred
  • Ability to self-manage and motivate, to work well under pressure and manage multiple projects at the same time.
  • Astute attention to detail and accuracy
  • Excellent verbal and written communication and presentation skills along with the ability to persuade and negotiate
  • Strong leadership abilities
  • Strong cross-functional collaboration skills and the proven ability to work effectively with numerous stakeholders and contributors, both internally and externally
  • Exceptional time management and organizational skills
  • Excellent problem-solving skills and ability to resolve complicated compliance and regulatory issues
  • Proven track record in quality management and regulatory affairs
  • Excellent knowledge of Microsoft Office applications (Word, Excel, Access, PowerPoint, SharePoint, Outlook)
  • A passion for delivering great work and meaningful results

Apply Now

 

Esthetic Care Representative

Reports to: Director of customer relations

Job Purpose

The Esthetic Care Representative is responsible for handling all incoming calls and inquiries from customers. This includes placing orders, upselling, tracking orders, and product usage and product knowledge.

Duties and responsibilities

  • Maintain a positive and professional attitude at all times with customers, co-workers and management
  • Consistently provide each customer with a personal and unparalleled level of service with every call
  • Handle all customer inquiries professionally and within company guidelines
  • Ensure all accounts are documented accurately and accordingly with follow up completed as necessary
  • Complete all work according to deadlines assigned by management
  • Communicate to accounts over the phone any applicable specials or promotions
  • Provide educational support to accounts over the phone and ensure all accounts have their local representative’s contact information

Qualifications

  • Licensed esthetician is preferred but not required
  • Prior sales experience is a PLUS!
  • Prior customer service experience is a PLUS!
  • Prior call center experience is a PLUS!
  • Experience with and/or knowledge of Image Skincare products is a PLUS but not required
  • MUST possess a friendly, courteous and positive attitude

Working conditions

This is a full time exempt status position. Monday through Friday with one hour given for lunch. This schedule may change according to business operation.

Physical requirements

  • MS Word, Excel & Outlook knowledge
  • Scan, fax, & perform internet searches
  • Excellent verbal, written, and electronic communication skills
  • Multi-task, prioritize, possess excellent follow through skills and meet deadlines
  • Able to work independently or as a part of a team environment
  • Strong problem solving and multi-tasking skills

Apply Now

 

 

Graphic Design Specialist

Job Purpose

Image Skincare is an international skincare brand located in Palm Beach, FL. We are seeking a highly talented, motivated and dynamic Graphic Design Specialist to join our growing creative team.

This position reports directly to the Creative Director and will primarily assist in the development and design of Website and social media digital assets, but may also be called upon to assist with additional collateral materials including print advertisements, press kits, sales support materials, trade show displays, email marketing graphics, international marketing support materials, and point of sale displays.

Essential Duties and Responsibilities

Assists the Marketing Department with the preparation, production, and design of:

  • Digital collateral
  • Social media graphics
  • Brand imagery
  • Digital/print collateral
  • Design/art direction
  • Ideation
  • Photo retouching

Qualifications

  • Proficient in Adobe Creative Suite programs such as Photoshop, InDesign, and Illustrator
  • Ability to edit video footage to suit digital needs strongly preferred
  • Skincare experience a plus.
  • Strong website experience is required
  • Strong layout and typography skills, with a great attention to detail
  • Must have excellent time management skills
  • Ability to meet tight deadlines and take direction
  • Must have ability to work independently as well as in partnership with the creative team
  • Please include a link of your website or a digital portfolio if interested in this position

Apply Now