Job Opportunities | Image Skincare

IMAGE Skincare is not only an exciting, innovative skin care line but is also an exciting place to work. We have positions available throughout the US and within our corporate office located in Lantana, FL.  All open positions below are based out of our corporate office in Lantana, Florida

Prepare to be SKINspired! Image Skincare is currently seeking new team members to join the fastest growing skincare brand in the industry. If you’re a high-energy, ambitious leader in your profession, we want to speak with you! Our Philosophy is simple. Image Now. Age later™.

Image Skincare is an evidence-based clinical skin care company, providing professional skincare products and effective skincare solutions in over 60 countries worldwide. The most innovative brand in the industry, Image Skincare consistently produces the latest anti-aging, balancing, hydrating, and illuminating technologies to further our mission of helping the world to Age Later™.

 

 

Social & Community Coordinator

 

Image Skincare – Lantana, FL

IMAGE Skincare is seeking an experienced Social & Community Coordinator who is a tech-savvy professional, experienced in social media, PR and promotional events.

The Social & Community Coordinator has exceptional oral and written communication skills and is able to develop engaging content. Is a "people person" with great customer service skills and the ability to moderate online and offline conversations with our community. This position is responsible for acting as the face and voice of our brand and manage all community communications.

This position reports directly to the Senior Manager Digital Marketing & Ecommerce Marketing and will be an integral part of our marketing leadership team.

*Esthetician license preferred, skincare knowledge a must

Duties and responsibilities

  • Build and manage the company’s social media profiles and presence
  • Create shareable content appropriate for specific networks to spread both our brand and our content
  • Monitor and measure growth of follower count across digital channels
  • Analyze key metrics and tweak strategy as needed
  • Become an advocate for the company in social media spaces, engaging in dialogues and answering questions where appropriate
  • Identify threats and opportunities in user-generated content surrounding the company. Report notable threats to appropriate management
  • Additional day-to-day tasks include: Responding to inquiries in inboxes across channels, actively engaging with comments left on posts, user generated content and monitoring hashtag usage and overall brand perception
  • Manage online reviews across our profiles by uploading new content and relevant information and responding to reviews same-day
  • Work with the team lead to implement on-going social and email content strategies aligned with greater marketing initiatives.
  • Monitor hot topics, blogs, and resources that our target audience reads.
  • Develop and maintain a content calendar
  • Provide a level of superior customer service across social media platforms by responding appropriately to every question, complaint, etc. within a timely manner.
  • Build consistent social growth through a variety of innovative strategies
  • Work with team lead to provide reporting across email marketing and social media initiatives from week to week
  • Develop concepts aligned with the marketing calendar and content strategies to maintain a constant buzz about our company on social media
  • Manage online reviews across social media platforms by uploading new content and relevant information and responding to reviews same-day
  • Liaise with internal teams to stay updated on new features and seasonal messaging to ensure brand consistency and accuracy
  • Other responsibilities as assigned

Qualifications

  • 3-5 years of social media management experience
  • Degree in Marketing or relevant field
  • Proven work experience as a community manager
  • Experience launching community initiatives
  • Ability to identify and track relevant community metrics
  • Excellent verbal communication skills
  • Excellent writing skills
  • Hands on experience with social media management for brands
  • Ability to interpret website traffic and online customer engagement metrics
  • Knowledge of online marketing and marketing channels
  • Attention to detail and ability to multitask
  • Experience using Adobe Premier to edit video
  • Proven track record of building engagement and followers in previous roles
  • Intermediate or advanced experience with Facebook and Instagram
  • Vigorous attention to detail in areas such as proofreading
  • Excellent communication (written, oral, interpersonal) and grammar skills
  • Proven self-starter with ability to juggle priorities and manage expectations
  • Team player who maintains composure and kindness in high pressure and fast-paced situations
  • Passion for the beauty industry

Benefits Available:

6 Paid Holidays

Medical, Dental, Vision and Life Insurance (after 60 days of employment)

401 (k) (after one year of service)

Employee Corporate Discount Program

PTO (Paid Time Off)


Apply Now

 

 

 

Project Manager

 

Image Skincare – Lantana, FL

If you're a high-energy, ambitious leader in your profession, we want to speak with you! Our Philosophy is simple. Image Now. Age later™

Image Skincare is an evidence-based clinical skin care company, providing professional skincare products and effective skincare solutions in over 60 countries worldwide. The most innovative brand in the industry, Image Skincare consistently produces the latest anti-aging, balancing, hydrating, and illuminating technologies to further our mission of helping the world to Age Later™

IMAGE Skincare is seeking a Project Manager who is dynamic and passionate. This individual will be responsible for the coordination, organization, implementation, control and completion of projects while remaining aligned with the strategy, stakeholders and goals of the company. The individual will oversee and manage end to end project deliverables by performing the following duties.

This position reports directly to our Director of Corporate Program Development and will be an integral part of our marketing leadership team.

Duties and responsibilities

  • Creates and implements project plans and timelines highlighting key milestones and deadlines
  • Works with the Director of Corporate Program Development to understand and meet the needs of each project
  • Organize and participate in cross-functional team meetings to document, track, and deliver action items
  • Manage communication with external and internal stakeholders
  • Ensure compliance with project requirements and business needs and escalate issues internally or externally to meet deliverables
  • Takes the initiative to identify and improve team pain points, researching and introducing solutions to assist with efficiency
  • Creates and implements systems and processes for more seamless, efficient, and error-proof team operations
  • Connects all the different parts of the operations organization to ensure all are on the same page
  • Compile project related data from different data resources to generate reports as needed
  • Track project performance using appropriate KPIs, metrics, tools, and techniques

Qualifications

  • Bachelor&s degree in Project Management, Business, or equivalent experience
  • At least two (2) years of project management experience
  • Knowledge of the five performance domains related to project management
  • Knowledge of project management areas as they relate to operations
  • Knowledge of project management software
  • Proficiency in Microsoft Office applications (Word, Excel, Access, PowerPoint, SharePoint, Outlook)
  • Knowledge of the operations department workflow processes and project lifecycles
  • Astute attention to detail and accuracy
  • Excellent verbal and written communication skills along with the ability to persuade and negotiate
  • Excellent time management and organizational skills
  • Excellent analytical skills and the ability to recognize potential problems and solve them as they arise
  • Excellent presentation skills
  • Professionalism and team player attitude
  • Ability to self-manage and motivate, to work well under pressure and manage multiple projects at the same time
  • Ability to be flexible and adaptable
  • Willingness to work occasional late hours, during weekends, or at home as projects reach critical stage
  • A passion for delivering great work and meaningful results

Working conditions.

This position requires flexibility and adaptability

Physical requirements

  • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel; and talk or hear
  • The employee must exert up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects
  • Specific vision abilities required by this job include near acuity, far acuity, depth perception, accommodation, color vision, field of vision

Benefits Available:

6 Paid Holidays

Medical, Dental, Vision and Life Insurance (after 60 days of employment)

401 (k) (after one year of service)

Employee Corporate Discount Program

PTO (Paid Time Off)


Apply Now

 

 

 

Corporate Sales Trainer

 

If you're a high-energy, ambitious leader in your profession, we want to speak with you! Our Philosophy is simple. Image Now. Age later™.

Image Skincare is an evidence-based clinical skin care company, providing professional skincare products and effective skincare solutions in over 60 countries worldwide. The most innovative brand in the industry, Image Skincare consistently produces the latest anti-aging, balancing, hydrating, and illuminating technologies to further our mission of helping the world to Age Later™
This position reports directly to the Director of Education. The Corporate Sales Trainer is responsible for designing effective sales training to be conducted in corporate classroom setting or via virtual webinar classes.

Duties and responsibilities

  • Designing quality sales training programs within budget limitations
  • Evaluating strengths and opportunities to identify training needs
  • Preparing new Business Development Managers by conducting orientation; developing individual coaching plans, providing resources and assistance; scheduling orientation ride alongs
  • Determines training needs by traveling with Business Development Managers; observing sales encounters, studying sales reports
  • Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions
  • Supports training financial objectives by recommending budget items; controlling costs
  • Updates job knowledge by participating in educational opportunities; maintaining personal networks; participating in professional organizations
  • Oversee training material and suggest improvements
  • Scheduling individual and team training plans on regular basis
  • Reporting on training program effectiveness
  • Staying up to date with sales development trends
  • Maintaining updated curriculum and database and training record
  • Designing onboarding session for new hires
  • Collaboration with the company's VP of Sales
  • Classroom and webinar instruction
  • Treatment demonstrations
  • Travel to company events nationwide including nights and weekends - up to 50% of the time

Qualifications

  • Clinical skincare experience preferred
  • Experience in developing sales curriculum
  • Outside sales experience a plus
  • Experience in training, education, or possess related presentation skills
  • Experience conducting webinars
  • Knowledge and experience using different CRM systems, Salesforce experience a plus
  • Highly proficient level computer skills including MS Word, PowerPoint, Excel and Outlook
  • Prominent organization skills
  • Able to work in fast-paced environment
  • Flexibility
  • Exceptional written and verbal communication
  • Highly energetic and self-starter
  • Ability to multitask
  • Should be honest, assertive and systematic
  • Decision-making, problem resolution and creative-thinking skills a must

Working conditions

This position requires flexible hours and adaptability. Some travel may be required.

Physical requirements

  • Must be able to lift 50 lbs.
  • Must be able to sit and stand for long period of time
  • High travel position, working extended hours

Benefits Available:

6 Paid Holidays

Medical, Dental, Vision and Life Insurance (after 60 days of employment)

401 (k) (after one year of service)

Employee Corporate Discount Program

PTO (Paid Time Off)


Apply Now

 

 

 

Customer Care Representative

 

Reports to: Director of customer relations

Job Purpose

The Customer Care Representative is responsible for handling all incoming calls and inquiries from customers. This includes placing orders, upselling, tracking orders, and product usage and product knowledge.

Duties and responsibilities

  • Maintain a positive and professional attitude at all times with customers, co-workers and management
  • Consistently provide each customer with a personal and unparalleled level of service with every call
  • Handle all customer inquiries professionally and within company guidelines
  • Ensure all accounts are documented accurately and accordingly with follow up completed as necessary
  • Complete all work according to deadlines assigned by management
  • Communicate to accounts over the phone any applicable specials or promotions
  • Provide educational support to accounts over the phone and ensure all accounts have their local representative’s contact information

Qualifications

  • Licensed esthetician is required
  • Prior sales experience is a PLUS!
  • Prior customer service experience is a PLUS!
  • Prior call center experience is a PLUS!
  • Experience with and/or knowledge of Image Skincare products is a PLUS but not required
  • MUST possess a friendly, courteous and positive attitude

Working conditions

This is a full time exempt status position. Monday through Friday with one hour given for lunch. This schedule may change according to business operation.

Physical requirements

  • MS Word, Excel & Outlook knowledge
  • Scan, fax, & perform internet searches
  • Excellent verbal, written, and electronic communication skills
  • Multi-task, prioritize, possess excellent follow through skills and meet deadlines
  • Able to work independently or as a part of a team environment
  • Strong problem solving and multi-tasking skills


Benefits Available:

6 Paid Holidays

Medical, Dental, Vision and Life Insurance (after 60 days of employment)

401 (k) (after one year of service)

Employee Corporate Discount Program

PTO (Paid Time Off)


Apply Now

 

 

 

Packaging Designer

 

 If you’re a high-energy, ambitious leader in your profession, we want to speak with you! Our Philosophy is simple. Image Now. Age later™.

Image Skincare is an evidence-based clinical skin care company, providing professional skincare products and effective skincare solutions in over 60 countries worldwide. The most innovative brand in the industry, Image Skincare consistently produces the latest anti-aging, balancing, hydrating, and illuminating technologies to further our mission of helping the world to Age Later™.

In this role, you will work on conceptualizing, managing and executing design solutions for primary and secondary packaging. You should be up to date on trends in the skincare industry and have the ability to view and adapt those trends to a professional skin care brand. You should be a self-starter and highly motivated; capable of working independently but collaboratively with cross functional teams in a fast-paced environment.

Responsibilities

  • Research packaging and design trends
  • Manage assigned projects, working with cross-functional teams and attending project meetings
  • Create packaging design updates across all items with key specifications to meet project objectives
  • Work closely with Regulatory to ensure compliance
  • Develop and execute a packaging process that provides diligence and consistency to meet with global requirements
  • Maintain file organization of packaging art files. Utilize control numbers.
  • Work with Senior Brand Manager to conceptualize and design from briefing to artwork release, managing gaining appropriate approvals from stakeholders along the way
  • Assist with photography when necessary to support projects
  • Create die lines if needed to develop renderings
  • Oversee packaging development to pre-production samples, resolve production concerns
  • Evaluate printed color and maintain consistency of brand colors on packaging
  • Review artwork for release to print
  • Prepare presentations for meetings
  • Communicate with internal teams to keep projects moving and on schedule
  • Create and maintain packaging style guidelines

Qualifications:

  • Strong portfolio showing design skills and process
  • Strong production skills, with an eye for detail
  • Highly organized with ability to manage art files in a controlled process
  • 5+ years of design experience. Packaging experience required.
  • Proficiency in Illustrator, InDesign, Photoshop, and a working knowledge of Powerpoint
  • Visual Merchandising experience is a plus

Benefits Available:

6 Paid Holidays

Medical, Dental, Vision and Life Insurance (after 60 days of employment)

401 (k) (after one year of service)

Employee Corporate Discount Program

PTO (Paid Time Off)


Apply Now

 

 

 

Supply Chain Program Manager

 

If you’re a high-energy, ambitious leader in your profession, we want to speak with you! Our Philosophy is simple. Image Now. Age later™.

Image Skincare is an evidence-based clinical skin care company, providing professional skincare products and effective skincare solutions in over 60 countries worldwide. The most innovative brand in the industry, Image Skincare consistently produces the latest anti-aging, balancing, hydrating, and illuminating technologies to further our mission of helping the world to Age Later™.

IMAGE Skincare is seeking an experienced Supply Chain Project Manager. This individual will be responsible for coordinating the planning, managing and execution of supply chain optimization activities and new product introduction projects by performing the duties outlined below. This position reports directly to our Director of Supply Chain and will be an integral part of our Supply Chain Organization

Duties and Responsibilities

  • Help initiate, create, and manage a Project Management System for New Products and transfer technology projects.
  • Creates, tracks, and implements project plans and timelines for supply chain projects.
  • Work closely with other internal stakeholders including marketing, New Product development, quality assurance and regulatory affairs to successfully advance projects through the process lifecycle.
  • Collaborates with our external manufacturing partners and suppliers to plan product availability.
  • Provides information for management by preparing special reports and analyses; promptly responding to questions and requests.
  • Creates and implements systems and processes for more seamless, efficient, and error-proof team operations
  • Represents Supply chain in New product development and managerial meeting providing project updates and status of deliverables.
  • Takes a leadership role in project teams and new products introduction.
  • Recommends and implements process improvements
  • Develops specification for new contracts orders
  • Generate reports and analyze information from sales and engineering

Qualifications:

  • Bachelor’s degree in a relevant engineering or supply chain discipline; MBA or other another advanced degree and/or certification are an advantage
  • At least three (5 -7) years of supply chain and relevant manufacturing experience.
  • Excellent relevant working knowledge of project management best-practices and software.
  • Excellent manufacturing process management and change control capabilities.
  • Relevant Sourcing experience.
  • Excellent knowledge of Microsoft Office applications (Word, Excel, Access, PowerPoint, SharePoint, Outlook).
  • Knowledge of SAP Business One, component set up, Bill of Material, and item master is an advantage.
  • Astute attention to detail and accuracy.
  • Excellent verbal and written communication and presentation skills along with the ability to persuade and negotiate.
  • Exceptional time management and organizational skills.
  • Excellent analytical skills and the ability to recognize potential problems and solve them as they arise.
  • Strong cross-functional collaboration skills and the proven ability to work effectively with numerous stakeholders and contributors, both internally and externally
  • Professionalism and team player attitude.
  • Ability to self-manage and motivate, to work well under pressure and manage multiple projects at the same time.
  • Ability to be flexible and adaptable.
  • Willingness to work occasional late hours, during weekends, or at home as projects reach critical stage.
  • A passion for delivering great work and meaningful results.

Working Conditions:

This position requires flexible and adaptability.

Physical Requirements

  • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel; and talk or hear.
  • The employee must exert up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects.
  • Specific vision abilities required by this job include near acuity, far acuity, depth perception, accommodation, color vision, field of vision.

Benefits Available:

6 Paid Holidays

Medical, Dental, Vision and Life Insurance (after 60 days of employment)

401 (k) (after one year of service)

Employee Corporate Discount Program

PTO (Paid Time Off)


Apply Now

 

 

 

Brand Manager

 

Prepare to be SKINspired! Image Skincare is currently seeking new team members to join the fastest growing skincare brand in the industry. If you’re a high-energy, ambitious leader in your profession, we want to speak with you! Our Philosophy is simple. Image Now. Age later™

Image Skincare is an evidence-based clinical skin care company, providing professional skincare products and effective skincare solutions in over 60 countries worldwide. The most innovative brand in the industry, Image Skincare consistently produces the latest anti-aging, balancing, hydrating, and illuminating technologies to further our mission of helping the world to Age Later™.

Job Purpose

IMAGE Skincare is seeking an experienced brand manager who is passionate about uncovering consumer insights, delivering innovative marketing activities and product development. This position reports directly to our VP of Marketing and will be an integral part of our marketing leadership team

Duties and responsibilities

  • Accountable for developing and executing strategies and plans in partnership with cross-functional teams as well as external creative and communication agencies.
  • Develop creative and innovative solutions that allow us to win in the marketplace, and beat the market
  • Responsible for full marketing process from concept to execution of new and existing launches, as well as development of holistic go-to-market communications throughout multiple touch points along the way of the consumers' path to purchase/li>
  • Internal lead for all key monthly cross-functional meetings, tracking daily, weekly and monthly performance to ensure business objectives are met
  • Assists in the development of disruptive creative campaigns, brand content, and brand promotions to be executed across traditional, digital, social and in-store.
  • Collaborate on key account strategy for long term planning; create and prepare reports on business performance to identify opportunities to executive team
  • Create and manage monthly promotions on B2B marketing calendar and tracks performance with reporting
  • Key counterpart to all critical peers on Marketing team to ensure a robust marketing strategy is executed across all channels e.g. digital, social, B2B etc
  • Build and create our consumer target profile with a plan to drive the business through insights
  • Build brand footprint, brand book and story-telling materials
  • Analyze sales data vs marketplace to identify gaps and opportunities
  • Lead business analysis and reporting with emphasis on utilizing data to drive action.
  • Responsible for brand-wide pricing strategy
  • Measure and report performance of all marketing campaigns, and assess against goals (AO, ROI and KPIs)s
  • Monitor market trends, research consumer markets and competitors’ activities to identify opportunities
  • Manage product development process including all product aspects including packaging, design etc.

Qualifications

  • 4 - 6+ years’ proven working experience as brand manager in the skin care field strongly preferred
  • BS/MS degree in marketing or a related field – required, MBA preferred
  • Excellent mathematical, analytical and computational skills
  • Ability to drive results, with strong leadership skills
  • Stellar computer skills in Microsoft suite, digital and all social media platforms
  • NPD, Nielsen, Euromonitor, Mintel proficiency
  • Strong understanding of key demographics, how to align with goals
  • Excellent understanding of the full marketing mix
  • Highly creative with ability to think outside of the box
  • Experience in identifying target audiences and devising campaigns that engage, inform and motivate
  • Proven ability to develop brand and marketing strategies and effectively communicate recommendations to executive management
  • Strong analytical skills and data-driven thinking
  • Advanced communication and interpersonal skills
  • Up-to-date with latest trends and marketing best practices
  • Comfortable working with numbers, metrics and spreadsheets
  • Excellent command of the English language


Benefits Available:

6 Paid Holidays

Medical, Dental, Vision and Life Insurance (after 60 days of employment)

401 (k) (after one year of service)

Employee Corporate Discount Program

PTO (Paid Time Off)


Apply Now

 

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